What is the new chat feature?
The new chat feature allows players in a match to communicate with each other directly from the mobile app. It's designed to make it easier to coordinate and discuss match details.
Access and Availability
Where can I access the chat?
Chats can be accessed from the booking details screen of your match.
Is the chat available on the web?
No, the new chat is only available in the mobile app.
How long are chats saved?
Chats will remain accessible for 6 months after the last message was sent.
Using the chat
How do I start a chat?
To start a chat, there must be at least two participants. You can start a group chat with other players from the booking details screen of the match. Only confirmed participants will be included.
What happens if a match is completed?
If the match is completed, you can access the chat through the historical bookings.
Can I leave a chat?
Yes, you can leave a chat at any time. Click on the title in the chat to open the group information page. From there, you can leave the chat. If you decide to rejoin later, you’ll still have access to previous messages.
What happens when players join or leave a match?
- Leaving: Players who leave the match will automatically be removed from the chat.
- Joining: New participants will automatically be added if a chat is active. They will be able to see the full chat history.
Privacy and Notifications
What if I have a private profile?
- If you have a private profile, you won’t be added to new group chats.
- If you make your profile private while having active chats, your name will still appear in your existing chats unless you leave them manually.
Will I get notifications for new messages?
Yes, notifications include:
- In-App Notifications: Alerts for new messages in the app is visible in the bookings tab.
- Push Notifications: If enabled, you'll receive notifications for new messages or when you're added to a chat.
Can I manage notifications?
Yes, you can enable or disable push notifications for chat messages from the settings in your profile.
Additional Features
Direct messages to one user
Direct 1-1 chats are the next step in our roadmap to enhance the chat feature. This upcoming functionality will allow players to communicate privately with each other, making it even easier to coordinate matches or discuss details without involving the entire group.
Block and report users
These features are planned for future updates.