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How do I cancel a booking?

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On the website


1. Log in to your MATCHi-account and go to the start page

2. Under the title "upcoming bookings" you will find all of your future bookings, here you press "Cancel" on the right side of the booking information.

In the MATCHi app

1. Log in to your MATCHi-account and press "Bookings"

2. Here you can see all of your upcoming bookings or activities. Press the one you want to cancel.

3. Press the black "Cancel" button on the bottom of the page, then confirm the cancellation.

Remember that every club or venue has their own unique cancellation policy, this information is provided in the booking confirmation email. Contact the venue if you are uncertain.

Every cancellation will get charged with a cancellation-fee of 12,50 SEK for payment with debit or credit card.

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