1. The card is not valid
The card has expired or is invalid for the season you selected.
2. The card was registered incorrectly
Have you purchased your card over the counter it may happen that the card information was incorrectly registered.
Please contact the venue you bought your card at for further help.
3. You are logged in to a different account than the one you have your card on
It is important that you log in with the same credentials you used when you bought your card.